Portfolio
Live company websites
I created and fully owned the following company websites. I used Git, Markdown, Oxygen, Postman, ReadMe, and VS Code to create documentation for developers, DBAs, and technical PMs. Links open into a new browser tab.
| Company | Industry | Developer guides | API reference | Collaborated with | Highlight |
|---|---|---|---|---|---|
| Atelio of FIS | Fintech | Quickstart | Site removed. Similar to Nium's | 1 editor, 5 SMEs | Revamped and reduced the developer pages by 36% |
| Nium | Fintech | Getting Started | Introduction | 1 editor, 6 SMEs | Doubled onboarding of clients with 75% fewer issues |
| Couchbase | NoSQL database | SQL++ Reference | 1 editor, 9 SMEs | Reduced their writing process by 80% |
My most technical projects
| Developer problem | How I solved it | Company |
|---|---|---|
Developers had a hodge-podge of skill.md and instruction.md and various .yaml files and needed structure for their internal agent-driven workflows, server architecture, and usability. | I Created a framework of governance and guardrails with templates in Markdown and YAML files to make it easier for developers to build Copilot Agents | Microsoft |
| Developers created an AI/ML/LLM system to populate the Netflix home screen of titles and needed to share this technology with other Netflix departments but weren't able to install or configure it outside their group. | I tested and created internal documentation for the complex installation and configuration of their tool that populates the Netflix Home screen of titles so other departments can use it as well | Netflix |
| Developers of Nium's customers weren't able to onboard Nium's products due to the complexity of different steps for different company types in different countries. | I made a step-by-step unified onboarding process that immediately doubled the number of customers onboarded while reducing helpdesk tickets by 75%. | Nium |
| Developers were building internal AI/ML/LLM tools but had difficulty since Apache's documentation didn't cover all of their use cases or needs. | I filled in their documentiona gaps and greatly enhanced their internal documentation with more explanations and examples for engineers to use the Apache ecosystem tools for their Big Data and IoT projects. My docs were called, "more thorough than Apache's documentation site." | Yahoo |