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Training and instructional design

Overview​

For each of the courses below, I designed the training using the ADDIE framework (Analyze, Design, Develop, Implement, Evaluate), wrote the quizzes and assessments, and revised the content based on learner results.

CompanyTopic
In-person
training
Remote
training
Curriculum designer
City
Year
EdutainmeSwagger, DITA, MS OfficeYesYesYesBay Area2014 - now
AtelioPay by BankYesYesYesBay Area2024 - 2025
NiumPayins, PayoutsYesYesBay Area2022 - 2023
CouchbaseSQL++ queries and indexesYesYesYesBay Area2017 - 2018
OpSec SecurityAnti-counterfeiting labelingYesYesBoston2013 - 2013
VA Medical CentereDC clinical trialsYesYesYesBoston2011 - 2013
ADP PayrollPayroll reportingYesYesYesSeattle2008 - 2011
Talk GroupESL, Excel, resumesYesYesYesShanghai2002 - 2006
Hover or tap a term to see its definition here.

Recommendations​

9 Recommendations on my LinkedIn profile by my former managers and learners that describe my teaching style.

Tools used​

By company​

CompanyToolsYears
AdobeAcrobat, Distiller, Captivate, FrameMaker, RoboHelp8+
Articulate 360Presenter, Engage, Quizmaker3+
CorelDraw, PaintShop Pro4+
ELB LearningLectora authoring4+
HyperionHyperCam, HyperSnap8+
MicrosoftWord, Excel, PowerPoint, SharePoint, Visio, Access, Teams9+
TechSmithCamtasia, Snag-it7+

By function​

FunctionToolYears
Platforms (LMS, CMS)Academy (WordPress plugin), Articulate, Author-It, Blackboard, Dozuki, Moodle8+
Quizzes and surveysKahoot!, Google Forms, Microsoft Forms, Quizzizz, Quizmaker, SurveyMonkey3+
Webinars and virtual trainingZoom3+
Video recording and editingCamtasia, Captivate, Zoomerang3+

Topics taught​

Swagger​

DescriptionExample
Edutainme (2015-2017) Bay Area

Audience

Technical writers

Deliverables
Curriculum and hands-on classes using an address book example

Tools
Swagger and PowerPoint

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Pay by Bank​

DescriptionExample
Atelio (2024-2025) Bay Area

Audience

Fintech developers

Deliverables
Curriculum for hands-on classes using a sandbox account to test Atelio's Pay by Bank app with customers' own app via API calls

Method In-person classes and live webinars

Tools
PowerPoint and Zoom
Label

Payins, Payouts​

DescriptionExample
Nium (2022-2023) Bay Area

Audience

Fintech developers

Deliverables
Curriculum and hands-on classes using a sandbox account to test Nium's API endpoints with customers' own app via API calls

Method In-person classes and live webinars

Tools
PowerPoint and Zoom
Label

SQL++ queries and indexes​

DescriptionExample
Couchbase (2017-2018) Bay Area

Audience

Big Data analysts, PMs, developers

Deliverables
Curriculum and hands-on classes using their Couchbase account to make advanced queries against Couchbase's sample database

Method In-person classes and live Meetups

Tools
PowerPoint and Zoom
Label

Anti-counterfeiting labeling​

DescriptionExample
OpSec Security (2013) Boston

Audience

OpSec Employees (non-technical)

Deliverables
Internal training videos with voiceover narration that explains the complex process of how OpSec makes their anti-counterfeiting labels

Method
Offline training videos

Tools
Adobe Captivate and Camtasia
Label

eDC for clinical trials​

DescriptionExample
VA Medical Center (2011-2013) Boston

Audience

Clinical trial PMs (non-technical)

Deliverables
Technical documents and class materials for their in-house clinical trial software

Method
Provided Instructor Led Training (ILT) and Virtual Classroom Training (VCT) on their eDC software.

Tools
MS Word, Excel, Visio, Powerpoint, Access, SQL Server, SharePoint, Captivate
VA

Payroll reporting​

DescriptionExample
ADP Payroll (2008-2011) Seattle

Audience

Payroll Specialists (non-technical)

Deliverables
Training materials and curriculum for reporting of Garnishments, Payroll, AP/AR, GL, and Reimbursements

Method
Provided Instructor Led Training (ILT) and Virtual Classroom Training (VCT)

Tools
MS Word, Excel, Visio, Access, SQL Server, Captivate
ADP

ESL, Excel​

DescriptionExample
Talk Group (2002-2006) Shanghai

Audience

Recent college graduates

Deliverables
A 5GB database and website of all activities, schedules, teachers and 200+ on-line asynchronous and synchronous learning materials for each activity

Method
Provided Instructor Led Training (ILT) and Virtual Classroom Training (VCT) while training 60+ teachers in our experiential style of training (led many of the activities myself)

Tools
MS Word, Excel, Visio, Access, SQL Server


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