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KB - Printers with ThinPrint conflicts

· One min read
Guy Klages
Guy Klages
Ex-Meta Technical Writer, Co-founder FindFit

Symptoms​

At logon, printers are recreated, but the default printer is not being retained at each login. Also printers set to Default by UEM are not the Default anymore.

Users have to manually set their default printer again.

The user is connecting through VMware View or Horizon client from a PC or Thin Client.

Cause​

This is caused by ThinPrint default printer redirection.

Default behavior of ThinPrint is to redirect the default local printer to the user session. This overwrites the default printer setting from the session.

Resolution​

This can be solved by changing the behavior of ThinPrint.

You have three options:

OptionDescription
ADisable the default ThinPrint printer redirection completely in View Clients, detailed at https://kb.vmware.com/kb/2012770
BDisable only the default ThinPrint printer on a VMware View Client, detailed at https://kb.vmware.com/kb/2003626
CUse the View ADM template to disable printer redirection.
Use the view client adm template (vdm_client.adm) by adding the template to an existing or new GPO.
Under user configuration > administrative templates > VMware View Client Configuration/RDP settings, select Disable redirect printers.