Transactions overview
Introduction
The Transactions API enables you to manage multi-settlement transactions and easily retrieve transaction details.
The transaction object is a key component of the API. It contains a number of important attributes that apply to all types of payments, including card, ACH, RDC, and account payments. These attributes provide valuable information about the transaction, such as the payment amount, the date and time of the transaction, and the payment method used.
See the details object in the following table:
| Object | Description |
|---|---|
details | Contains the attributes specific to a transaction type. For example: - The details object for an ACH transfer includes the external_account_id.- The details object for a card purchase includes the retailer's MCC.For information on the details object attributes for various transaction types, see Payment types |
Transaction examples
Single-settlement example
The following example shows the details that are associated with a specific transaction.
{
"transactions": [
{
"transaction_id": "b9b8da9a-5ff2-4e5c-84ee-587b7d092f6b",
"bond_brand_id": "8ed5c9fe-581b-490a-9dcb-3302db235a4b",
"customer_id": "6493109c-7cb5-4f21-9d19-d9c3901d452d",
"account_id": "9dc86a8a-4c12-4107-84a8-e7cf6a76586f",
"payment_type": "card",
"transaction_type": "credit",
"previous_transaction_id": null,
"state": "pending",
"amount": "5.30",
"currency": "USD",
"created_time": "2021-02-02T22:27:13+00:00",
"updated_time": "2021-03-02T20:39:56+00:00",
"balances": {
"prior_balance": "68.83",
"new_balance": "63.53"
},
"details": {
"card_id": "71efc729-830f-455f-9525-281c19bb4bb4",
"mcc": "3542",
"mcc_description": "matrix dynamic eyeballs",
"currency": "USD",
"exchange_rate": "0.00",
"merchant_id": "9le8DI5z8am54O3b",
"merchant_name": "Baldwin, Wright and Martinez",
"merchant_city": "New Nathanshire",
"merchant_state": "Missouri",
"merchant_country": "Colombia",
"merchant_postal_code": "34100",
"merchant_currency": "",
"merchant_amount": "",
"cardholder_presence": true,
"statement_descriptor": "Target #4744",
"arn": "000091556011",
"fraud_rule_triggered": "spend_velocity"
}
},
{
"transaction_id": "6460856a-e431-4d5f-a6d2-deb87c01042f",
"bond_brand_id": "4b3fab91-7b67-4300-95f7-437dacac5e78",
"customer_id": "00b9a8ed-03b5-4ce4-a0dd-9bb47aefd2b0",
"account_id": "9e5f7953-743d-46d0-88ae-dacc395e8030",
"payment_type": "ach",
"transaction_type": "credit",
"previous_transaction_id": null,
"state": "pending",
"amount": "3.22",
"currency": "USD",
"created_time": "2021-01-17T06:37:44+00:00",
"updated_time": "2021-03-04T01:09:46+00:00",
"balances": {
"prior_balance": "57.10",
"new_balance": "53.88"
},
"details": {
"card_id": "21775c4e-c74e-40e8-83ec-1e2c9781d587",
"external_account_id": "d6517906-a318-43b5-849f-0b42032c0a1f",
"class_code": "ppd",
"direction": "credit",
"network": "ach",
"description": "Testing",
"failure_reason": "Invalid ACH routing number",
"return_code": "R13",
"products": ["direct deposit", "payroll"]
}
}
]
}
Multi-settlement example
Some transactions can have more than one settlement, such as the following:
| Item | Amount | Remarks | ISO 8583 |
|---|---|---|---|
| POS purchase | $35.93 | Available balance | 0100 |
| POS purchase | $30.49 | Current balance | 0220 |
| POS purchase | $5.44 | Current balance | 0220 |
Therefore, the overall financial impact is $30.49 + $5.44.
The API output shows the POS purchase complete with the following webhooks:
| Item | Amount | Remarks |
|---|---|---|
| POS Purchase Pending | $35.93 | |
| POS Purchase Completed | $30.49 | Contains a settlements array in details for the initial settlement. |
| POS Purchase Completed | $5.44 | Contains a settlements array in details for both settlements. |
Initial settlement payload
{
"transaction_id": "b07b0290-47ff-47a0-9e70-4668508a8018",
"bond_brand_id": "c17c0500-afce-40a5-b3b4-bb77bea04417",
"customer_id": "b3e83408-4d42-4cf6-a139-f41c73e402f8",
"account_id": "21074045-07b0-4bca-819a-462c3bdb5c3b",
"payment_type": "card",
"transaction_type": "POS Purchase",
"state": "completed",
"description": "POS Purchase",
"amount": "-30.49",
"currency": "USD",
"created_time": "2023-12-16T19:42:05.721337+00:00",
"updated_time": "2023-12-19T10:54:42.704103+00:00",
"details": {
"mcc": "5977",
"mcc_description": "Cosmetic Stores",
"currency": "USD",
"exchange_rate": "1.000000",
"merchant_id": "000174030076999",
"merchant_name": "Paypal *Sephora Usa",
"merchant_city": "4029357733",
"merchant_currency": "USD",
"merchant_amount": "-35.93",
"cardholder_presence": false,
"statement_descriptor": "PAYPAL *SEPHORA USA 4029357733 USAPAYPAL *SEPHORA USA",
"products": ["COSMETICS", "BEAUTY"],
"settlements": [\
{\
"settlement_date": "2024-12-16T03:47:27+00",\
"amount": "-30.49"\
}\
]
},
"balances": {}
}
Final settlement payload
{
"transaction_id": "b07b0290-47ff-47a0-9e70-4668508a8018",
"bond_brand_id": "c17c0500-afce-40a5-b3b4-bb77bea04417",
"customer_id": "b3e83408-4d42-4cf6-a139-f41c73e402f8",
"account_id": "21074045-07b0-4bca-819a-462c3bdb5c3b",
"payment_type": "card",
"transaction_type": "POS Purchase",
"state": "completed",
"description": "POS Purchase",
"amount": "-35.93",
"currency": "USD",
"created_time": "2023-12-16T19:42:05.721337+00:00",
"updated_time": "2023-12-19T10:54:42.704103+00:00",
"details": {
"mcc": "5977",
"mcc_description": "Cosmetic Stores",
"currency": "USD",
"exchange_rate": "1.000000",
"merchant_id": "000174030076999",
"merchant_name": "Paypal *Sephora Usa",
"merchant_city": "4029357733",
"merchant_currency": "USD",
"merchant_amount": "-35.93",
"cardholder_presence": false,
"statement_descriptor": "PAYPAL *SEPHORA USA 4029357733 USAPAYPAL *SEPHORA USA",
"products": ["COSMETICS", "BEAUTY"],
"settlements": [\
{\
"settlement_date": "2024-12-16T03:47:27+00",\
"amount": "-30.49"\
},\
{\
"settlement_date": "2024-12-18 21:11:49+00",\
"amount": "-5.44"\
},\
]
},
"balances": {}
}
Attributes
The following table describes all possible transactions attributes. Many of these attributes are optional.
| Attribute | Description |
|---|---|
account_id | The UUID of the account. Each customer_id can have more than one account_id associated with it. |
amount | The value of the transaction in USD. |
balances | Note that the current names are misleading, and will be changed in a future version. prior_balance— the "current" balance which includes all completed transactions but not pending transactions.new_balance— the "available" balance which includes all transactions, pending and completed. |
bond_brand_id | The UUID of your brand. |
created_time | The time the transaction is initiated. If the user swipes a card at a POS terminal, this timestamp displays the time at the POS. |
currency | The currency used in the transaction. Currently only USD is supported. |
customer_id | The UUID for your customer. |
exchange_rate | The conversion rate used for the transaction. |
merchant_amount | The original value of the transaction before an currency conversions. |
merchant_currency | ISO currency for the transaction, for example USD. |
payment_type | Type of payment made. Valid values; card, ach, rdc, account.For details, see Payment Types. |
state | Varies, based on payment_type.For details, see Transaction states. |
transaction_id | Unique ID for a Atelio transaction. |
transaction_type | Varies, based on the payment_type. |
updated_time | The time the transaction was updated. |
Lifecycle
Understanding the lifecycle of a transaction is just as important as knowing that a transaction has actually occurred. Whatever your role, it can be critical to know the exact state a transaction is in or the states it has been through. Atelio provides full status and details of a transaction at every stage of its lifecycle.
Transaction state lifecycle
Atelio transactions typically have the following states across all payment types, with the exception of card-to-card transactions that can only have a complete state.

Transaction states
The states of a transaction and their descriptions are shown in the table below.
| Transaction state | Definition | Card | Account to Account | ACH |
|---|---|---|---|---|
cancelled | The transaction has been cancelled or voided. This may be due to: - the customer canceling the process - an ACH transfer not being correctly defined - certain infrequent types of declines that may occur at physical POS locations or ATMs | ✅ | ✅ | ✅ |
completed | The transaction has finalized, posted, and funds have been debited or credited from the receiver account. | ✅ | ✅ | ✅ |
declined | Declined transactions are usually caused by insufficient funds, use of a frozen account, or if there are limitations on the merchant categories for using the card. | ✅ | ||
failed | Transaction error based on network failure or a process timeout. | ✅ | ||
pending | The transaction is pending a money movement and is currently being processed. | ✅ | ✅ | |
returned | The transaction has been reversed, either by the customer or by the bank after it completed. | ✅ | ✅ | |
start | A transaction starts from a card swipe, online purchase, a check scan, or an ACH transfer. | ✅ | ✅ | ✅ |
Transaction state example
{
"transaction_id": "94ab1902-2406-4894-99cf-9888e62e1288",
"bond_brand_id": "123456abcdef",
"customer_id": "1234567abcdef",
"account_id": "12345678abcdef",
"payment_type": "card",
"transaction_type": "POS Purchase",
"state": "Pending",
"amount": "-2.00",
"currency": "USD",
"created_time": "2021-03-16T16:17:39.578198+00:00",
"updated_time": "2021-03-16T16:16:57",
"details": {
"card_id": "abcdef1234567890",
"mcc": "5942",
"mcc_description": "Book Stores",
"currency": "USD",
"merchant_id": "784959000762203",
"merchant_name": "Amazon.com Amzn.com/billWAUSA",
"merchant_city": "Amzn.com/bill",
"merchant_state": "WA",
"merchant_postal_code": "34100",
"merchant_currency": "USD",
"merchant_amount": "-2.00",
"exchange_rate": "1.00",
"cardholder_presence": false,
"statement_descriptor": "Pre-Auth Transaction-POS Signature Purchase"
}
}